FAQ

Frequently Asked Questions

 

Do you do "SEO"?

Absolutely, there are 200 factors for ranking on Google and I’ve see many agencies cut-corners and just install a plugin. We go way beyond this. We perform advanced Search Engine Optimization for all of our projects. We look at your online presence as a whole. It must be consistent and precise across everything. We perform keyword research in your area. We optimize every single page on your website to rank on Google. We believe in doing it right the first time.

Why are most web designers so unreliable?

Most of the business owners I meet always tell me how unreliable their past web designers were. 

But, why? The problem is the industry. Since most web design work can be done remotely from anywhere in the world it causes a race to the bottom.

This creates a very competitive over-saturated market where designers are competing on prices and not results.

This typically puts web designers out of business because they end up chasing quantity and not quality projects. This creates more work for the designer then they can handle and creating a poor customer service experience.

This is why I carefully select projects where I can add value instead of accepting any project that comes along. This is also my full-time job and not some part-time gig for me.

What do you need to get me a quote for my project?

Something that differentiates me from a lot of freelancers is that I don’t prescribe solutions (or send quotes) until I fully understand the problem you’re facing.

The list of questions I have for anyone looking to kick off a project with me is enormous, and it takes a long time to get that information.

So, after an initial consultation, I start all of my projects with a paid road-mapping session that usually lasts about 2-hours on the phone, with a couple more hours for me to do some market research.

Then—and only then—can I get you a responsible quote for your project.

 

Can you maintain my website?

I offer maintenance and support services on monthly retainer. This can include fixing hacked websites, website errors, changes, adding new features, changing content etc. The cost will vary depending on your needs.

How much does a typical project cost?

This is the big one.

Honestly, it’s irresponsible for me to talk pricing before I have any details on your project.

Its much like a doctor giving a diagnosis before a very thorough examination.

Typically, I ONLY work on projects where I can clearly see ROI for the business owner.

I realize many business owners want the best price but this is usually where quality falls off. My goal is delivering results. After all, your website is the face of your company online 24/7/365. Your business should be perceived in the best way possible not the cheapest way possible.

 

Do I own my website?

Yes, 100%.

Do you do "SEO"?

Absolutely, there are 200 factors for ranking on Google and I’ve see many agencies cut-corners and just install a plugin. We go way beyond this. We perform advanced Search Engine Optimization for all of our projects. We look at your online presence as a whole. It must be consistent and precise across everything. We perform keyword research in your area. We optimize every single page on your website to rank on Google. We believe in doing it right the first time.

Why are most web designers so unreliable?

Most of the business owners I meet always tell me how unreliable their past web designers were. 

But, why? The problem is the industry. Since most web design work can be done remotely from anywhere in the world it causes a race to the bottom.

This creates a very competitive over-saturated market where designers are competing on prices and not results.

This typically puts web designers out of business because they end up chasing quantity and not quality projects. This creates more work for the designer then they can handle and creating a poor customer service experience.

This is why I carefully select projects where I can add value instead of accepting any project that comes along. This is also my full-time job and not some part-time gig for me.

What do you need to get me a quote for my project?

Something that differentiates me from a lot of freelancers is that I don’t prescribe solutions (or send quotes) until I fully understand the problem you’re facing.

The list of questions I have for anyone looking to kick off a project with me is enormous, and it takes a long time to get that information.

So, after an initial consultation, I start all of my projects with a paid road-mapping session that usually lasts about 2-hours on the phone, with a couple more hours for me to do some market research.

Then—and only then—can I get you a responsible quote for your project.

 

Can you maintain my website?

I offer maintenance and support services on monthly retainer. This can include fixing hacked websites, website errors, changes, adding new features, changing content etc. The cost will vary depending on your needs.

How much does a typical project cost?

This is the big one.

Honestly, it’s irresponsible for me to talk pricing before I have any details on your project.

Its much like a doctor giving a diagnosis before a very thorough examination.

Typically, I ONLY work on projects where I can clearly see ROI for the business owner.

I realize many business owners want the best price but this is usually where quality falls off. My goal is delivering results. After all, your website is the face of your company online 24/7/365. Your business should be perceived in the best way possible not the cheapest way possible.

 

Do I own my website?

Yes, 100%.